Qulaity of service ensures success

For that reason, our seminar programme has been developed specifically for those professionally involved in the restaurant trade. Some of the contents of the programme include the ability to advise the customer on a personal level, to have a perfect command of all the rules of service, and how to train and motivate employees.

By the way, the IWI is the only institution in Germany to offer a training programme for certified butlers. A major hotel chain has already indicated it is interested in having its leading restaurant staff trained in this field.